PDF Download To Lead Is To Serve: How to Attract Volunteers & Keep Them, by Shar McBee
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To Lead Is To Serve: How to Attract Volunteers & Keep Them, by Shar McBee
PDF Download To Lead Is To Serve: How to Attract Volunteers & Keep Them, by Shar McBee
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Review
To Lead Is To Serve is "must" reading for any group leader who has heard or felt the refrain -- "When I first became a volunteer, it was so exciting, so rewarding. Then it became work. " The initial task is the recruitment of volunteers, but the next, and in many ways much more difficult task, is to retain the volunteers once they are recruited, to rekindle the original enthusiasm among the volunteers under the wearing and wearying pressures of day to day routines. Shar McBee's To Lead Is To Serve covers a whole gamut of good advice and practical ideas, emphasizing the leadership elements of listening, appreciation, sacrifice, the need for inspiring and informative meetings, the role of fun, creativity, team development, the necessity of "letting go", the role of expert advice, and the unique problems inherent in reaching goals. This slender paperback is packed with leadership ideas, tips, and techniques, things to consider and things to watch out for. To Lead Is To Serve is every volunteer coordinator and program director's bible. --Midwest Book ReviewI oversee 1100 volunteers at 3 hospitals, a 1000 member auxiliary and 4 retail stores. I have never seen a more effective method of working with people. -- Nancy Shafer, Past President of the Junior League, Des Moines, Iowa Our membership quickly increased from 80 to over 300 because of TO LEAD IS TO SERVE. -- Dr. Eugene Callendar, St. James Presbyterian Church, New York City As the Executive Director of the American Heart Association, this book helped me relate to audiences in a whole new way. -- Sally Fenton, Orange County, California --Back Cover
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About the Author
Shar McBee learned a secret that made it easy for people to say YES. In this book (and as a motivational speaker) Shar has helped over 200,000 people learn and apply the secret.
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Product details
Paperback: 228 pages
Publisher: SMB Publishing, Inc.; 2 Rev Upd edition (July 1, 2002)
Language: English
ISBN-10: 0963856022
ISBN-13: 978-0963856029
Product Dimensions:
5.7 x 0.6 x 8.4 inches
Shipping Weight: 11.2 ounces (View shipping rates and policies)
Average Customer Review:
4.5 out of 5 stars
37 customer reviews
Amazon Best Sellers Rank:
#528,633 in Books (See Top 100 in Books)
Really like the book, I think it can be applied to not for profit volunteers, for church groups, home, personal relations,even for a regular job.In a job we are working because we want to, and the employer voluntarily employs us.Some of the thinks described in this book can be applied to a lot of things.
I remember very well the first time I read "To Lead is To Serve." I was on my way to a meeting that Shar McBee was going to keynote. I wanted to introduce myself to her philosophy of volunteerism prior to the meeting. Since then, I've re-read the book several times, and each time I get more and more out of it. The writing is fresh but timeless, new and invigorating. It's book that's so good you can tune everything else out when you're reading it. "To Lead is To Serve" is also a quick, easy read - you can read it in just a couple of hours.The principles that Ms. McBee espouses in "To Lead is To Serve" can absolutely turn an organization - any organization, be it for-profit or a non-profit, around. Unlike many who write about non-profits, the author skillfully differentiates between management and leadership. The heart of the book is the recruitment and retention of volunteers. Membership-based organizations will find great benefit in using Ms. McBee's ideas to not only recruit members, but to also retain those members. Drawing upon her extensive background as both an employee of and volunteer for non-profits, the author sparks different, exciting and creative ideas for serving others. Truly, to lead is to serve. This book tells how; a real bonus is that many of the ideas can be implemented immediately and individually. Whatever your position in a for-profit or a non-profit, I enthusiastically recommend that you read this book and then apply its life-changing and organization-changing principles and ideas.
Over the decades, I've been the board chair or a board member for numerous Not-For-Profit (NFP)organizations. "To Lead is to Serve" nails the realities of servant leadership by heightening awareness for those easy-to-miss courtesies every person, let alone leader, needs to live.One doesn't need to be a leader by title to gain from this book. We're surrounded by "volunteers" at home, at work, and in NFPs. Civility, graciousness, and authentic caring never go out of style, yet, for most of us, they are learned manners. Who is your mentor?Shar McBee, a mentor and the author, begins chapters with a story from her extensive background and experience. This format plus her writing style makes for a swift and enjoyable read plus memorable impact. Key takeaways are distilled for the reader along with practical "Gems" and "Exercises" to meaningfully solidify the everyday application and adoption of this serving orientation.Another element that makes this message remarkable is its do-ability factor today. She's asking us, the reader/leader, to make a shift in perspective and posture from running something to serving someone. Then again, that's what servant-leadership is all about - the people. Rarely, however, have I seen the concept and principles brought to life in such actionable terms for anyone for any given moment starting where ever you are."To Lead is to Serve"is a leadership book that invites a high touch approach to doing life. Some "leaders" may be tempted to use this content as a means to manipulate volunteers to do their bidding. If that's you, then please read the book and discover a healthier and happier way for all of us to interact with you. Serving is a lifestyle before it is a leadership style but it begins with you deciding to lead is to serve (to borrow a phrase).Thank you Shar McBee for this powerful, easy to read, and precious message of leading by serving.Kevin W. McCarthyAuthor, The On-Purpose Person
In To Lead is To Serve, Shar McBee talks about the challenges and skills necessary to manage and maintain a volunteer group. I would even go further than that. Since most employees can choose to quit and move on at any time, I feel these same skills are important for ANY people you work with - whether they are paid or not. Every person wants to feel important, wants to feel appreciated. What Shar lists here can work in any type of group situation.Shar talks about how maintaining a healthy view of the situation is critical. An example she gives is of finding a group of drowning people. You would not sit down and start discussing with them the basics of swimming. Instead, you would throw them a life raft. If people have an immediate need, you meet it. Only when they are ready to learn can you start providing instruction. Before the workers can accomplish anything, basic needs have to be met.An important message Shar reiterates several times is based on iChing - "to rule truly is to serve". You cannot go around thinking "what can I get out of my volunteers / workers". Rather, you need to think about "the workers need something - what is it? How can I help?" In another example she talks about how you need to meet people where they are, and help them from there. If someone doesn't know a certain skill, it does no good to berate them for the lack or to complain about it. Instead, realize that starting point, teach them the skill, and go from there.A key reason most volunteers stay is that they get continuous and immediate recognition and appreciation. They like to know that what they are doing is being seen. Everybody likes to be included and welcomed.Shar offers a variety of helpful tips. If you get discouraged, contact five people and express your gratitude for specific things they've done to help you in the past. It reminds you of the blessings you have and the opportunity you have to help out others.She also points out that people work best when we show strength first, sweetness later. We need them to respect us first. If you show sweetness first, human nature is for them to walk all over you and see that as a sign of weakness.Shar explains that the number one reason volunteers quit is they have hurt feelings. The Chinese say that patience is putting breaks on strength. This means you have to hold up, just listen, let them talk. Sympathize. Only then can you start to offer solutions that they will appreciate.I do have a comment. In one area Shar says, if you're in an accident, to always jump out of the car and say "Gee, I'm sorry" to diffuse the situation. You should NEVER do that. Countless research has shown that this can easily lead to a lawsuit. You should never express guilt. You should express NEUTRAL concern, such as "are you all right" or "Neither of us needed this today". You should never make any statement that YOU are the one at fault.Finally, Shar warns that while workers support modest, kind and humble leaders, they delight in taking down pretentious and uppity leaders. It is completely up to you which category you fall into.A great book for any leader of any type!
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